FREQUENTLY ASKED QUESTIONS 💬

STOPBOX HRD

I AM HAVING A HARD TIME OPENING MY STOPBOX HRD. IS THIS NORMAL?

If you're opening your StopBox for the first time and it's difficult, this is normal and the StopBox is working as designed. It's designed to slow others down, but not someone who's practiced with it. Here is a video on how to open a StopBox: https://youtu.be/R0f96vD2L_M

WHY IS THE STOPBOX HRD MADE OUT OF PLASTIC?

The StopBox HRD is not meant to replace a quality safe. It's for use when your gun is not in the hoslter or in the safe and you want quick, relaible access to it. It's deisgned to conceal and prevent unintentional access. We wanted a lightweight, portable box that is impact, heat, scratch, dent and pry resistant, among other features. Polycarbonate-ABS is a type of plastic, but different from regular plastic in that it has these qualities. We’ve chosen this material intentionally also due to its tensile strength, and dimensional stability.

IS THE STOPBOX HRD TSA COMPLIANT?

The StopBox is a TSA compliant locked container. We have never had issues traveling with our firearm stored in a StopBox through checked baggage airline travel. Just make sure to follow TSA guidelines for packing your firearm and ammunition! TSA Guidelines: https://www.youtube.com/watch?v=FpHGp9Z01f8

I GOT THE ACTUATORS TO GET MORE COMBINATION VARIETY. WHAT NOW?

Actuators with an upside down "L" shape will be used as buttons to push down, and the others are used as inactive buttons. With the default StopBox, you have 2 of each button for a 2 button combination of any order. With your extra actuators, the combinations can be anywhere from 0-4 buttons, in any order you want. To install your extra actuators, follow this original "How to Change Your Combination" video, and just use your extra actuators to change the combination. https://youtu.be/NHA8CxbOq98

STOPBOX STRIKE

MY STRIKE IS NOT WORKING LIKE IT DOES IN THE VIDEOS. WHAT AM I DOING WRONG?

Here’s how to ensure proper usage of the Strike:

1. Before pushing down the mechanism, make sure knob is alltheway out. Pull knob out as far as it will go, then lower the mechanism.

2. When activating the Strike, do not hold or keep pressing knob down. Simply Strike the knob with a brief contact. Holding down or keeping leg pressed against the knob will affect firearm retrieval. For more information watch this Quick Start Guide. https://youtu.be/d-ggZCQ1ErU

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